How to use the PDF e-invoice service:

• Register here to the service with an email address: Activation to PDF as e-invoice. It is required to register to be able to send PDF e-Invoices to UPM
• Receive confirmation email
• Open email and confirm email address
• Complete the registration
• Go to your email- or invoicing system and attach a PDF-format invoice to your email.

Remember:

• The PDF needs to be machine readable
• You can only send e-invoices from the email address(es) that you have registered in the portal.
• Send your e-invoices to UPM’s e-invoice addresses for emails found in this Support Material.

For more information about mandatory invoice contents: Requirements for Invoices

Please contact UPM at: contactfs@upm.com
Please contact Basware via ServiceNow