Uninstall Software in 21CFR11 Environments

When the software is uninstalled using uninstall.exe, only the files required to run the application are removed. Parameter files, sample files, reports, calibration files, and data files are not removed.

To uninstall the software, double-click the uninstall.exe file located in the software installation directory, then follow the prompts.

 

To uninstall the Micromeritics Confirm application, the owner of the application directory and its contents must be set to the account of the administrator that is removing the application installation. This account must also have permission to modify the application directory and its contents. This may require modification to the owner and to the access permissions of the application directory and its contents.

Upon uninstalling the Confirm application, the system administrator should go into Windows Users and Groups to remove the Confirm users and groups. See the Confirm Administrator Guide [part number 004-42821-01].

Depending on the network, Windows may not allow the uninstall.exe program to run. If this happens. follow these steps:

  1. In Windows Users and Groups, verify that the current user is not a member of the analyst group or developer group. If so, remove the user from the group(s). Log OFF, then log back ON to the computer.
  1. In Windows Explorer, in the Confirm installation directory, double-click the uninstall.exe file to run the uninstall program.